Working checklist
Document the services, contracts, client expectations, and claims-made terms that drive E&O/professional liability.
| Area | What to record | Done |
|---|---|---|
| Services | Exact advice, design, consulting, technology, healthcare or other professional services | ☐ |
| Clients | Industries served, largest client concentration, contract sizes | ☐ |
| Contracts | Scope, deliverables, warranties, limitation-of-liability and indemnity language | ☐ |
| Claims-made dates | Retroactive date, prior acts and extended reporting options | ☐ |
| Quality controls | Peer review, sign-off, project documentation, change control | ☐ |
| Prior matters | Claims, demands, known circumstances and disciplinary matters when requested | ☐ |
Use the checklist with current documents
A checklist is useful only when the entries can be tied back to current business records. Keep the relevant application, quote, policy, endorsement, contract, invoice, log, or claim document beside the worksheet.
- Date the worksheet and update it when the business changes.
- Do not copy last year’s payroll, revenue, vehicle, property, or contract details without checking them.
- Mark unanswered items for a licensed insurance professional or official state resource.
- Keep a clean PDF or printed copy with the business insurance file.
Questions to resolve before relying on the result
The checklist does not determine whether coverage exists. Use it to identify mismatches between the business operation and the documents being reviewed.
- Which fact on the worksheet is most likely to change underwriting?
- Which contract requirement needs an actual endorsement rather than a certificate note?
- Which value, limit, payroll, vehicle, or location needs supporting documentation?
- Which state-specific requirement needs verification with an official agency?
Related reading
Sources and verification
Use official and primary sources to verify current rules, insurer licensing, policy wording, and state requirements. The declarations page, forms, endorsements, and signed contracts control the actual insurance relationship.